Help Article How to set up email in Outlook.com

This guide takes you step-by-step through the process of setting up a new Creative Natives hosted email account using the online Outlook.com mail client.

Note:

• For Outlook 2013, Outlook 2010 or Outlook for Mac, refer to those specific guides.
• Mail will be received from Innovative Marketing/Creative Natives’s server and will be sent using Outlook.com’s server.
• Replace example.co.za with your domain name.

Set up your email account

1. Browse to https://outlook.live.com to launch Outlook.com
2. At the top right, select the Settings (cog) icon, then choose Connected accounts 
3. Select Other email accounts 
4. Select either IMAP/SMTP or POP/SMTP connection settings (Help me choose)
5. Complete the empty fields, select Manually configure…  and OK
6. Complete the settings, making sure that:
   • Username is the full email address
   • Incoming server has mail. before the domain name
   • Incoming server port is 143 (IMAP) or 110 (POP)
   • Authentication is set to Basic
   • Encryption is set to None
   • Click OK
7. The setup is complete and your mail will be imported from the server.