Help Article How to set up email in Outlook Mobile

This guide takes you step-by-step through the process of setting up a new email account in the Outlook Mobile app on iOS or Android.

Replace example.com with your domain name

  1. Launch the Outlook app
  2. Choose Settings > Add Account
  3. On the Add Email Account screen choose IMAP
  4. Type in your Email address
    • then click Add Account

  5. Add your mailbox Password & Display name (forgotten passwords can be reset in konsoleH)
    • Click Show Advanced Settings

  6. Complete all Advanced Settings
    • IMAP Incoming Mail Server is mail.(your domain)
    • IMAP Username is the full email address
    • IMAP Password is the mailbox password
    • SMTP Outgoing Mail Server is smtp.(your domain)
    • SMTP Username is the full email address (same as IMAP)
    • SMTP Password is the mailbox password (same as IMAP)
  7. Choose the Tick mark when complete

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