Help Article Setting up your email on your iPhone or iPad

♦ If the mail account is already set up on your iPhone but giving errors – then rather try our  Troubleshooting guide.

♦ This guide uses IMAP and No SSL by default.

Add Mail Account

1. Select the settings icon on your home screen

2. Select Mail, Contacts, Calendars

3. Select Add Account…

4. Select Other from the menu:

5. Select Add Mail Account

Enter your account information

6. Enter your Name, Email & Password > Next

• Forgotten passwords can be reset in konsoleH

Configure Incoming and Outgoing Servers

7. Select IMAP

8. Scroll down to Incoming Mail Server and enter all the relevant details,
then do the same for Outgoing Mail Server, as in the screen below and then select Next.

• Ensure that User Name is the full email address
• User Name & Password are the same for both Incoming & Outgoing servers

Verify Server Identity

9. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.

10. Save

11. Choose the new account that you’ve just created

then

12. Choose the SMTP server

then

13. Check the SMTP settings:

• User Name is the full email address
• Use SSL is off
• Authentication is Password
• Server Port is 587
• > Done

You have completed your account setup.

Congratulations, you have now successfully configured your email account on your iPhone.

Email still not working? Read our Troubleshooting Guide